 PDFX 6.0.321.0 ATE crash
#1597
12 Sep 17 10:18 AM
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Stephen Funkhouser
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I'm trying to get ATE to work with PDFX 6 (the version bundled with the ATE installer), and receiving a Visual C++ Runtime Library -
Runtime Error!
Program: C:\ATE\bin\ashw32.exe
abnormal program termination This occurs before PDFX ever starts to generate the PDF. This same code works with the previous PDFX-3
Stephen Funkhouser
Diversified Data Solutions
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Re: PDFX 6.0.321.0 ATE crash
#1598
12 Sep 17 12:06 PM
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Jack McGregor
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Can you email me a sample print file? I'm guessing it's related to a specific directive or set/order of directives.
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Re: PDFX 6.0.321.0 ATE crash
#1599
12 Sep 17 12:54 PM
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Stephen Funkhouser
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Stephen Funkhouser
Diversified Data Solutions
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Re: PDFX 6.0.321.0 ATE crash
#1600
12 Sep 17 03:06 PM
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Jack McGregor
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Mysterious. I had to change the Save.FullFileName spec to an equivalent one under my Users directory, but it prints fine here with either A-Shell/Windows or ATE 6.4.1554.4 and PDF-XChange Standard V6 printer 6.0.321.
Maybe if you turn the LP traces on we can narrow down the location of where it crashes?
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Re: PDFX 6.0.321.0 ATE crash
#1601
12 Sep 17 04:58 PM
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Jack McGregor
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Another possibility would be to try the V5 version (aka PDF-XChange Printer 2012 ). We didn't do anything special to support the V6 version which works similarly to the V5 version. (The V5 version is totally different in the way it operates from the V3 version, but A-Shell and ATE 6.4 should recognize and support either of them.)
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Re: PDFX 6.0.321.0 ATE crash
#1602
12 Sep 17 08:53 PM
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Stephen Funkhouser
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I haven't tested it yet. John A had to fallback on V5 version, and it does work.
I'll get you the traces first thing in the morning
Stephen Funkhouser
Diversified Data Solutions
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Re: PDFX 6.0.321.0 ATE crash
#1603
13 Sep 17 12:16 PM
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Stephen Funkhouser
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Here are the ATE LP traces 0 12:16:25 <TELNET:ATEPRT> Trace: EZSPL SPL options: PON=0, TPA=0, AON=0, OPT=1, tbl=0
1 12:16:25 <TELNET:ATEPRT> Trace: EZSPL prv=0, pon=0, tpa=0, sw=0x140088, options=0x0, guiflags=1621
2 12:16:25 <TELNET:ATEPRT> Trace: EZSPL preview_req = 0, print_req = 1, switches = 1310856 (140088)
3 12:16:25 <TELNET:ATEPRT> Trace: EZSPL calling fspool, ptr = PDF, switches = 1310856 (140088)
SPOOL file=C:\ATE\Cache\tskaab.000, ptr=PDF, switches=1310856, copies=1, form=, totpages=0
prefix=, suffix=, overlay=
6 12:16:25 <TELNET:ATEPRT> Trace: PDF.INI : DEVICE=PDF-XChange
7 12:16:25 <TELNET:ATEPRT> Trace: PDF.INI : DELETE=OFF
8 12:16:25 <TELNET:ATEPRT> Trace: PDF.INI : PASSTHROUGH=OFF
9 12:16:25 <TELNET:ATEPRT> Trace: PDF.INI : PITCH=AUTO
10 12:16:25 <TELNET:ATEPRT> Trace: PDF.INI : CPP=80,AUTO
11 12:16:25 <TELNET:ATEPRT> Trace: PDF.INI : LPP=66
12 12:16:25 <TELNET:ATEPRT> Trace: PDF.INI : TMARGIN= 1
13 12:16:25 <TELNET:ATEPRT> Trace: PDF.INI : LMARGIN= 1
14 12:16:25 <TELNET:ATEPRT> Trace: PDF.INI : XORIGIN=360
15 12:16:25 <TELNET:ATEPRT> Trace: PDF.INI : YORIGIN=360
16 12:16:25 <TELNET:ATEPRT> Trace: PDF.INI : NOABORTDLG=ON
lpp=66, cpp=80, cppw=-1, width=0, tmar=1, lmar=1, fnh=-9999, fnw=0, land=0, flags=0xd0005
Using alternate PDFX printer matching logic for PDF-XCHANGE and client ()
Comparing names 'PDF-XCHANGE' (and '') to 'Send To OneNote 2016'
Comparing names 'PDF-XCHANGE' (and '') to 'PDFCreator'
Comparing names 'PDF-XCHANGE' (and '') to 'PDF-XChange Standard V6'
Comparing names 'PDF-XCHANGE' (and '') to 'PDF-XChange Standard V6'
Comparing names 'PDF-XCHANGE' (and '') to 'PDF-XChange Standard V6'
Comparing names 'PDF-XCHANGE' (and '') to 'PDF-XChange Standard V6'
Comparing names 'PDF-XCHANGE' (and '') to 'PDF-XChange Standard V6'
Comparing names 'PDF-XCHANGE' (and '') to 'PDF-XChange Standard V6'
Printer found
Winptr dvr = , name = PDF-XChange Standard V6, port = , Passthrough = OFF
29 12:16:25 <TELNET:ATEPRT> Retrieving handle to printer [PDF-XCHANGE STANDARD V6] (for copies/orientation)...
30 12:16:25 <TELNET:ATEPRT> [OK: hPrinter=15aabe4]
31 12:16:25 <TELNET:ATEPRT> DEVMODE Device:PDF-XChange Standard V6, Ver:1281, Size:220, Orientation:1
32 12:16:25 <TELNET:ATEPRT> ClosePrinter(15aabe4)
Pre scan file...
34 12:16:25 <TELNET:ATEPRT> Longest line = 133
Requesting printer DC for PDF-XCHANGE STANDARD V6 using devmode 16df888
Stephen Funkhouser
Diversified Data Solutions
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Re: PDFX 6.0.321.0 ATE crash
#1604
13 Sep 17 01:07 PM
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Jack McGregor
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That's basically what I get, except here it continues on after the "Requesting printer DC..." Printer found
Winptr dvr = , name = PDF-XChange Standard V6, port = , Passthrough = ON
20 10:52:14 <PRINT:2f35> [OK: hPrinter=1ad2abc]
Winptr dvr = , name = PDF-XChange Standard V6, port = , Passthrough = OFF
50 10:53:48 <PRINT:2f35> Retrieving handle to printer [PDF-XCHANGE STANDARD V6] (for copies/orientation)...
51 10:53:48 <PRINT:2f35> [OK: hPrinter=1ad2cb4]
52 10:53:48 <PRINT:2f35> DEVMODE Device:PDF-XChange Standard V6, Ver:1281, Size:220, Orientation:1
53 10:53:48 <PRINT:2f35> ClosePrinter(1ad2cb4)
Pre scan file...
55 10:53:49 <PRINT:2f35> Longest line = 153
Requesting printer DC for PDF-XCHANGE STANDARD V6 using devmode 1a7bc50
57 10:53:49 <PRINT:2f35> Initial page size: 2480 x 3508 pixels
58 10:53:49 <PRINT:2f35> Retrieving handle to printer [PDF-XCHANGE STANDARD V6] (for duplex/paper setup)...
59 10:53:49 <PRINT:2f35> [OK: hPrinter=1ad3344]
60 10:53:49 <PRINT:2f35> DEVMODE Device:PDF-XChange Standard V6, Ver:1281, Size:220, Extra:11324, bin=0, duplex=1, paper=1, orient=1, copies=1, dmFields=0x10c13
StartDoc(f92105fb) ok
62 10:53:49 <PRINT:2f35> Final page size: 2480 x 3508 pixels (300 x 300 dpi); print area: 0,0,2480,3508
Final adjusted auto pitch font: face=, ht=50, wd av/mx=28/35 pix (300 dpi), wt=400
StartPage(f92105fb) (Page 1) ok
EndPage(f92105fb) ok
EndDoc(f92105fb) ok
DeleteDC(f92105fb) (PDF5)
68 10:53:49 <PRINT:2f35> ClosePrinter(1ad3344)
69 10:53:49 <PRINT:2f35> return from x_ezspl() In looking through the code, I have a suspicion that maybe there is a dependency on the existence of the V5 printer having been previously installed on the PC in question. I tried uninstalling mine, but I'm not 100% sure that the uninstall has removed all the pieces. Do you happen to know if know if the problem occurs if both the V5 and V6 drivers are installed? This may require some further investigation on my end. But as of this point, I would say that A-Shell 6.4 does not (necessarily) support the PDFX V6 driver, and until that is resolved, you should stick with the V5 driver. (Note that I'm not aware of any particular advantages to the V6 driver, and certainly there are no new features exposed, but obviously it would be preferable to support the latest.)
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Re: PDFX 6.0.321.0 ATE crash
#1605
13 Sep 17 01:19 PM
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Stephen Funkhouser
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If that's the case when you get a minute can you provide an ATE-PDFX 5 installer.
I'll let you know if installing the V5 driver fixes it.
Stephen Funkhouser
Diversified Data Solutions
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Re: PDFX 6.0.321.0 ATE crash
#1606
13 Sep 17 02:57 PM
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Stephen Funkhouser
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I downgraded to V5 and it works.
Stephen Funkhouser
Diversified Data Solutions
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Re: PDFX 6.0.321.0 ATE crash
#1607
13 Sep 17 03:11 PM
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Jack McGregor
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My real question was whether installing the V5 driver also makes the V6 driver work.
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Re: PDFX 6.0.321.0 ATE crash
#1608
13 Sep 17 03:47 PM
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Jack McGregor
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Actually I think I've just confirmed that in a virgin virtual machine. I first installed just the V6 driver and got the same results you did (crash). Then I installed the V5 driver and repeated the test (still requesting the V6 printer) and it works.
Furthermore, it is now apparent to me that while it may be using the "front door" of the V6 driver, it is actually generating the PDF using the same internal code as the V5 driver uses. (The generated files are the same, and the properties even indicate that it was generated by the V5 driver.)
So for the moment, I'm just going to generate an ATE/PDFX5 installer and let it go at that. (Full V6 support, whatever that may really mean, will probably have to wait for A-Shell 6.5)
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