This can mean one of two things. Either the application attempted to print a file to the explicitly named printer [ptrname], and no printer init file (either sys:ptrname.ini or ashcfg:ptrname.pqi) was found, or the printer init file was found, but the DEVICE name it specifies does not match any of the printers known to Windows on this workstation. Note that the reason these two cases report the same error message is that if the printer init file is not found, A-Shell auto-defines one on the fly, with DEVICE=[ptrname]. (This feature eliminates the need for printer init files in many cases.) If unclear why the printer [ptrname] does not match any of the defined printers on this workstation, refer to Troubleshooting Techniques in the Printer Configuration section.